Support
Find scanning, PDF and file guides below. Email us if you need help.
Scan a document
Tap Scan, keep the whole page in view and capture it. Review the crop, edit each page, then save. If camera access is denied, allow it in Settings or import an existing image instead.
Recognize and check text
Choose OCR and select an image or document. Choose the text languages in Settings. Recognition runs on this device; review names, numbers and formatting before saving or sharing the text.
Use PDF tools
Select the tool and its source files, adjust the available options and start processing. Review the result before sharing. Keep the original. An incorrect password or damaged PDF may prevent processing.
Organize and share files
Use a file's menu to rename, move or tag it. Open a document to preview it. Export or share using the system sheet and choose the destination yourself. Automatic cross-device sync is not enabled.
Protect a folder or PDF
A folder lock controls access inside the app. PDF passwords protect the PDF itself. Exported copies do not inherit folder locks; images exported from a PDF do not retain its password protection. Check what you share.
Membership and purchases
The app is free to download and try. Saving, exporting, sharing or copying processed results requires valid membership. The monthly plan renews each month. Lifetime membership is a one-time, non-consumable purchase with no automatic renewal, covering the app’s membership features and updates while the product is operated. Prices, taxes and purchase conditions are shown on the App Store confirmation screen.
Multiple in one shot
Scan one page, several in a row, or multiple sheets in one photo. Batch Scan separates the sheets automatically. Check the grid, edit each page and save separate files or one PDF.
Edit a PDF copy of a document
Open a DOCX, XLSX, PPTX, RTF, TXT or HTML file and choose Edit PDF copy. Crop, rotate or adjust the PDF, then save a copy. The original stays unchanged.
Choose or import fonts
When adding text or a text watermark, choose Fonts to browse system fonts and styles. Use Import font under My fonts to add a TTF or OTF file from Files. Imported fonts remain in the app after reopening.
If a file will not import or export
Make sure the source is downloaded and your device has enough free space. Try a smaller batch. If it still fails, contact support with the file type, app version and message shown. Leave out private document contents.
Download DeftScan
The App Store download link will be added here when DeftScan is released.
Contact us
Include the app version, device model and steps to reproduce the issue. Do not send sensitive documents.
support@nvwacity.com